Refund Policy

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All sales are final. Because each item is made to order, we do not accept returns, exchanges, or cancellations due to buyer’s remorse, incorrect sizing, or change of mind.

We will only offer a replacement or refund in the case of:

• Items that arrive damaged, defective, or with a production error

• Orders that are lost in transit

To request a replacement or refund for a damaged or defective item:

• Contact us within 7 days of delivery

• Include photos clearly showing the issue

• Provide your order number and details

If your claim is approved, we’ll initiate a replacement or refund at no additional cost to you.

We appreciate your understanding and support — each purchase helps fuel The Ripple Project’s mission to spark positive change.